Every engagement starts with a presence audit: we benchmark your website, search, reviews and follow-up against your top competitors. These sample audits show the kinds of leaks we find, and the order we’d fix them in.
Solid crews, full trucks in winter, and a phone that goes quiet every spring, because when demand spikes, they simply don’t show up in search.
First fix: claim and rebuild the Google Business Profile, then missed-call text-back before peak season.
ILLUSTRATIVE SAMPLE · IDENTITY WITHHELD
A 4.9 rating from clients who love them, but only 31 reviews in four years, while a newer competitor collects that many every quarter and outranks them for every treatment search.
First fix: automated post-visit review requests, then a one-tap booking flow on mobile.
ILLUSTRATIVE SAMPLE · IDENTITY WITHHELD
Running search ads on a decent budget, but half the ad clicks land on a slow page with no quote form, and calls during jobs go unanswered with no text-back.
First fix: a landing page with one quote action and tracking, before spending another dollar on ads.
ILLUSTRATIVE SAMPLE · IDENTITY WITHHELD
ILLUSTRATIVE SAMPLES BASED ON PATTERNS WE SEE REPEATEDLY · NOT SPECIFIC CLIENTS · YOUR AUDIT REFLECTS YOUR ACTUAL NUMBERS
Every audit walks one customer journey from the outside in, the same route a stranger takes from searching to booking.
Where you rank in the map pack and organic results for the searches that actually bring money in, versus your top three competitors.
Load time on a real phone, and whether a first-time visitor can figure out what to do in five seconds, one clear action or a maze.
Rating, review velocity and response habits, measured against the competitor winning your searches right now.
What happens when you can’t answer: after-hours calls, missed-call recovery, and whether a lead ever hears from you again.
Whether you can tell which marketing dollar produced which booked job, or whether it’s all a guess.
Every audit ends with a plan: the leaks ranked by what they cost you, and a fixed-price quote for closing them, biggest first.
Tell us about your business and we’ll run the same audit on you, benchmarked against your real competitors, with a clear plan and a fixed-price quote. No obligation.